THE ROLE OF THE NATIONAL SYSTEM OF STANDARDIZATION IN IMPROVING THE QUALITY OF TOURIST SERVICES IN THE REPUBLIC OF KAZAKHSTAN

Authors

  • Khozhayev Marat Khozhayev Marat Candidate of Geographical Sciences, Senior Lecturer of the Department of Recreational Geography and Tourism, Faculty of Geography and Environmental Sciences, Al-Farabi Kazakh National University

Keywords:

standardization, certification, national standardization system, quality, national standard, tourist services

Abstract

this article discusses the role of the national system of standardization and certification in improving the quality of the national tourism product. The article highlights the main issues related to the structure of the standardization system in the field of tourism in the Republic of Kazakhstan, considers the main problems and prospects for the development and application of the standardization system in various areas of the tourism industry. Important aspects of the role of both mandatory and voluntary certification for enterprises that are an integral part of the tourism industry and are associated with the accommodation of tourists, transport services, meals, the provision of tourist and excursion services, carrying out tour operator and travel agency activities have been identified.

Published

2023-05-08

How to Cite

Khozhayev Marat. (2023). THE ROLE OF THE NATIONAL SYSTEM OF STANDARDIZATION IN IMPROVING THE QUALITY OF TOURIST SERVICES IN THE REPUBLIC OF KAZAKHSTAN. Interdisciplinary Science Studies, (2). Retrieved from https://ojs.scipub.de/index.php/ISS/article/view/1383

Issue

No. 2 (2023): Interdisciplinary Science Studies

Section

Geographic Sciences