MANAGING DIGITALIZATION PROCESSES IN PUBLIC AUTHORITIES' ACTIVITIES

Abstract

Modern technologies are introduced as part of the transformative process of digitalization in state bodies, which aims to increase the efficacy and efficiency of government activities. Making public services quicker, easier, and more accessible for citizens is the main goal of this procedure. Digitalization helps governmental organizations to optimize their internal operations, which raises the standard of service delivery overall by simplifying administrative procedures and lowering bureaucratic barriers. However, a well-organized strategy and the smooth cooperation of numerous government departments and agencies are necessary for handling digital transformation successfully.

Modernizing technical infrastructure, ensuring strong cybersecurity measures, and offering ongoing employee training are all essential in addition to technological developments to give staff members the digital capabilities they need. To keep people's faith in government services, data security and privacy should continue to be of utmost importance. New technical solutions must also be easy to use and customized to meet the unique needs and difficulties that the general public faces.

In the end, efficient management of digitalization procedures would improve government institutions' response to changing citizen demands, drastically lower operating costs, and boost openness and accountability. By doing this, digital transformation can help make governance more effective, inclusive, and focused on the needs of the people